Courses
Finding the right course
Use the public catalog to review categories, course level, pricing, and public course details before signing up.
Support
Practical answers for access, payments, certificates, and learning flow.
The Help Center is the public support entry point for AiMedZone. Start here if you need guidance before creating an account, while browsing courses, or when verifying a certificate.
Quick Help
Start with the area closest to your issue
Payments
Payment and enrollment status
If a payment is pending or access is delayed, contact support with the course name and the payment details you used.
Support
Need a direct response?
The contact page is the fastest public path when you need help from the team instead of self-service guidance.
Certificate Help
How public verification works
Certificates on AiMedZone are backed by a unique verification code and a public lookup flow that does not require login.
- Enter the verification code on the public certificate verification page to confirm authenticity.
- A valid result shows the learner name, course title, issue date, and the verification code used for the lookup.
- If a result is invalid or revoked, the public page will not confirm the certificate as authentic.
- Use the exact code shown on the certificate to avoid lookup errors caused by missing characters or separators.
FAQs
Common questions
Do I need an account to browse public courses?
No. Public course browsing is available without login. Enrollment and protected learning flows require an account.
Can I verify a certificate without signing in?
Yes. Certificate verification is intentionally public so employers, institutions, and peers can confirm authenticity.
Why is a certificate not verifying?
The code may be incorrect, the certificate may not be valid, or it may have been revoked by an administrator.
What happens after I complete a course?
Completion status, assessment outcomes, and certificate eligibility work together. Not every course automatically guarantees a certificate.
What if my payment went through but access is missing?
Use the contact page and include the course name, payment method, and confirmation details so support can trace the enrollment.
Where should press or partnership requests go?
Use the contact page or the newsroom page guidance so requests land with the right team.
Next Step
Need direct help or want to verify a certificate now?
Use the support channel that best matches your situation: team contact for help, or the public verification flow for certificate checks.